Ensure the following prerequisites are met on the client machine:
Install JRE 1.8.
If pop-up blocker is enabled, ensure that the Webtop URL is listed in the Exceptions list of pop-up blocker settings.
Have access to Chrome store to install the content transfer browser extension.
Perform the following:
Launch Chrome and log in to Webtop.
When prompted to install the content transfer browser extension, click Install.
In the OpenText Documentum Client Manager dialog, click ADD TO CHROME and then click Add extension.
Close the dialog once you are prompted that the extension has been added.
Restart the browser and log in to Webtop.
If prompted to install native client, Click Install to download the NativeSetup.exe file.
Navigate to the downloads folder, install the native client application, and click OK after the installation is complete.
Restart the browser and log in to Webtop.
You can now perform all the content transfer operations.